author.product-selector.pdhNotAvailable.disclaimerInfo.text This component is currently unavailable. But feel free to look around. And come back soon if you can’t find what you’re looking for this time.
Coronavirus Statement Coronavirus Statement


As a responsible company, the health and safety of our customers, our partners and our staff have the highest priority as we face these challenging times.

To minimise the risk of infection as far as possible, we are following all guidelines issued by the Indonesian Government and reviewing our own policies daily, keeping our staff fully informed. 

As of the latest PSBB announcement our Showrooms will be closed until further notice.

Nevertheless you can still reach us:

Hotline: +62 21 2927 9677


FB: @MINI.Indonesia

IG: @mini_indonesia

Hotline: +62 898 899 6464

Plaza MINI
Hotline: +62 21 8064 6700

Will get back to you as soon as possible.

Let us be responsible and united during these days. Take care of yourself and your loved ones.





Vehicle Service and Repair Updates

Out of consideration for the difficult situation associated with the Coronavirus and our concern for our customers, we are extending all New Car Warranty coverage and Service/Repair Inclusive plans that are set to expire between April 10, 2020 and May 31, 2020, until June 1st, 2020.


  1. What should I do in case my vehicle needs any maintenance or repair during the “physical distancing” period? Are the MINI Authorised Dealers still operating?
    We suggest you to contact the nearest MINI Authorised Dealer for a service appointment. The MINI Authorised Dealers are open but with limited manpower.

    PT. Maxindo International Nusantara Indah
    Authorized MINI Dealer 

    MINI Pondok Indah
    Jl. Sultan Iskandar Muda No.99
    Jakarta Selatan
    Phone :  +62 21 7257 999
    Hotline : +62 898 899 6464
    Fax :  +62 21 721 0888
    Email : 

    MINI Arjuna
    Jl. Arjuna no. 155, Surabaya
    Jawa Timur 60251
    Phone : +62 31 547 0599
    Fax : +62 31 531 8085
    Email :  

    PT. Plaza Auto Raya
    Authorized MINI Dealer 

    Jl. Gading Serpong Boulevard
    Curug Sangereng, Klp. Dua,
    Tangerang, Banten 15810
    Phone : +62  21 8064 6700
    Fax : +62 21 8064 6702
    Email : 

  2. If my car breaks down and I cannot continue with my journey, what should I do?
    Our BMW Roadside Assistance call centre 0 800 1 269 269 will remain open and operate 24/7 as usual. In the case the problem cannot be solved swiftly, a towing service will be provided to the nearest MINI Authorised Dealer.
  3. If the oil service indicator in my car turns amber and I am unable to find any MINI Authorised Dealer open, should I stop using my car immediately?
    When the Condition Based Service (CBS) oil service warning light changes to amber (yellow), you still have up to 2,000km to drive safely without any problem or engine damage. If you are planning to drive more than 2,000km during the “physical distancing” period, we suggest you to contact the nearest MINI Authorised Dealer for a service appointment.
  4. If my MINI Service Inclusive (MSI) or MINI Repair Inclusive (MRI) ends within the period of the “physical distancing” and I am unable to bring the car to the workshop, will I still be entitled to the services and repairs benefit after its expiration?
    Yes, BMW Group Indonesia and all MINI Authorised Dealers will honour and accept the cases. However, BMW Group Indonesia has to be informed via your MINI Authorised Dealer. Your personal safety and the proper functionality of your MINI vehicle is our most important concern.
  5. What should I do if my Tire Coverage almost expired and I could not visit MINI Authorized Dealer due to tire damages?
    Please contact your MINI Authorized Dealer to inform them of the situation and send supporting digital documents such as STNK, SIM, Policy, photo of the whole car, photo of VIN and photo of the affected tire. Our MINI Authorized Dealer will assist you with the claim based on applicable terms and conditions.
  6. Can interior of my vehicle be cleaned from viruses?
    Your MINI Dealer provides cleaning services for your vehicle including disinfecting the interior for free. Please contact your MINI Authorized dealer, or our Contact Center can help you to make an appointment at your nearest Dealer.